Support
Help, answers, and how to reach us. We read every message.
Getting started
What is The Day One Challenge?
A free 45-day challenge. Each day you get one short lesson — rooted in Scripture and backed by neuroscience — and answer three reflection questions to complete the day.
Is it really free?
Yes. The full 45-day challenge is free, with no ads and no in-app purchases required to use it.
How do I set my daily reminder?
During setup you choose the time your lesson unlocks and your reminder fires, along with your time zone. You can change it anytime in your Profile.
The challenge & streak
Why did I go back to Day 1?
The challenge resets to Day 1 if you don't complete a day's lesson before midnight in your local time. This is by design — the consecutive-day streak is the heart of the program. Your earned medallions are kept, even after a reset.
Can I change my reminder time without losing progress?
Yes. A time change takes effect the next day and will never cause a same-day reset.
What are the medallions?
You earn a forged medallion every 5 days — nine in all, from Recruit (Day 5) to Giant Slayer (Day 45). They're tied to the best day you've reached and stay yours through any reset.
Account & data
How do I delete my account and data?
Open the app, go to Profile, and choose "Delete my account & data." This removes your progress and reflection answers. You can also email us and we'll take care of it.
How is my data handled?
We collect only what's needed to run the app — your reflection answers, progress, reminder time, and (if enabled) a notification token. We don't sell your data or show ads. See our Privacy Policy for full details.
Notifications aren't showing up.
Check that notifications are enabled for the app in your phone's Settings, and that your reminder time and time zone are set correctly in your Profile. Restarting the app after changing them helps.
Still need help?
Email us and we'll get back to you. Please include your device type (iPhone or Android) and a short description.
Email Support